Help center
How can we help?
Pick a topic below or check the FAQ for quick answers.

Account & balance
Open an account, find your account number, view your balance.
Two-factor authentication
Set up Google Authenticator, save backup codes, recover lost 2FA.
Password reset
Use your Authenticator code to reset a forgotten password.
KYC verification
What documents to upload, common rejection reasons, re-submission, re-KYC expiry.
Coupons & redemption
Buy coupons (UPI / USDT), submit payment proof, redeem 25-character codes.
Transfers
Send to other Zelo accounts, transaction limits, errors, reversal policy.
Settlements
UPI and USDT TRC20 payouts, fees, processing times, rejections.
Showcase listings
Submit, edit and manage your product or service listings.
Account settings
Update profile, change password, sign out.
