ZeloPay
Trust & Safety

Report fraud or abuse

Suspicious account, phishing message, fake support, or a scam coupon offer? Tell us — confidentially — and we'll investigate immediately.

What we treat as fraud

Phishing, impersonation of Zelo support, fake coupon sales outside the platform, account takeover, or any attempt to social-engineer your wallet.

Confidential

Fraud reports are seen only by the trust & safety team. We never share reporter identity with the reported party.

If your account is compromised

In addition to filing this report, change your password and reset 2FA from your account settings right away.

Include account numbers (yours and any suspect), URLs, sender names, and exact times. Never share your password or 2FA code.

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Your report goes directly to the Zelo trust & safety team. Submitting agrees to our Privacy Policy.