Concepts
Understanding KYC on Zelo
What KYC is, why we ask for it, and what we do with the documents.
KYC stands for 'know your customer'. It's the platform's way of confirming that the person behind an account is real and unique.
Why we ask
Without verification, fraudulent accounts and abuse become trivial. KYC lets the platform stay safe for honest users.
What we look at
- Your government-issued ID matches the name on the account
- Your selfie matches the photo on the ID
- Your address proof matches the details you provided
Where the documents live
KYC files are stored in a private bucket accessible only to admin reviewers via short-lived signed URLs.